FAQ

 

We are here to help you with any questions you have, regarding our rental services. Read here our frequently asked questions. Contact us if you have more.

1How do you select the cars in your fleet?
We represent an astute network of supercar enthusiasts and luxury motor connoisseurs who share an insatiable urge to experience the best drives on the planet. Our ULTIMATE FLEET covers a range of categories: Supercars, Performance Cars, Convertibles, Prestige Cars and SUVs. Through purchases and INVESTOR AGREEMENTS , we are constantly looking to expand our offering to serve our clients’ desires.

If you want to learn about our new cars before your friends do, follow us on FACEBOOK and INSTAGRAM. You can also subscribe here to join our specials alert list, so you don’t miss out on new additions to our constantly updating fleet, or our last minute special rates.
2How old do I need to be to rent a car?
At least 25 years old. We have two categories of vehicles:

25+ for Performance/Prestige vehicles, where the driver must be a minimum of 25+ years of age and hold a valid unrestricted license.

A few of our vehicles have a 27+ restriction which we enforce for our piece of mind.

30+ for Supercars, where the driver must be of 30+ years of age and hold a valid unrestricted license.
3Can I rent a car if I have an international license?
Yes - if you have an international license or license from another country you are fine to rent from us.
4Why do I only get 150kms per day rented?
We need to cap the amount our cars get used for the cool prices we advertise. Supercars and high end luxury vehicles depreciate much in value with high kilometre usage and have exorbitant costs associated with maintaining them. We can maintain our very reasonable rental fees if our entire stable is maintained in pristine condition.
5Can I buy extra kms for my rental?
Absolutely! These can be pre-purchased in 100km packs prior to your rental and each car has a different fee associated with it. These fees can be negotiated depending on the length of the rental, your destination and if you are a DRIVE CLUB MEMBER (link to Memberships) or a repeat client.
6Do I get a refund on kms not used?
No.
7When is my booking confirmed?
Only when a minimum of 50% of the rental fee has been paid as a deposit. This can be via EFT/Bank Depsoit, Visa/Mastercard/AMEX or even by cash when you attend our showroom.
8Do I need to leave a Security Deposit in addition to my Booking Deposit?
Yes – your Security Deposit is separate to the Booking Deposit. A Security Deposit is taken before you are given the keys.

The amount varies depending on all the typical risk factors: the value of the car, the cost of repairs and/or maintenance, the age of the driver, your driving style history from your previous rentals with us and our affiliates, and how respectful you have been throughout the rental process.

This transaction is paid by credit card, bank transfer or cash, and we return it within 5-10 days of the vehicle’s ‘return without incident’.
9Why does it take 5-10 business days to get my security deposit refunded?
We have found that this suits the unique needs of our business and insurance model. Unfortunately, we have learnt this the hard way – with underbody impact damage and other mechanical damages not apparent to us with our typical visual inspection – so those precautions are necessary.

We make a cosmetic inspection when the car is returned, but we might discover damages soon after, for example, when we wash the car. Also, mechanical damages are not easily apparent, so we need a few days to determine if there are any other non-cosmetic issues arising from your hire.